Hexham Book Festival is committed to maintaining the trust and confidence of its visitors to its website and to the security of the data we collect.

Under the Data Protection Act, we have a legal duty to protect any personal information we collect from you. From 23 May 2018, the new GDPR legislation supercedes the Data Protection Act and gives you, the consumer, more rights.

Any personal information given is private and confidential. Your data is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide that information.

We will not sell or pass on your information to any third parties under any circumstances.

If you are under 16, always check with a parent or guardian before giving personal information to anyone online.

You give us your personal information when:

  • Joining our mailing list(s)
  • Becoming a Friend of Hexham Book Festival
  • Making a donation to Hexham Book Festival
  • Booking a place on our workshops, short courses, or events. Booking is made through the Queens Hall Box Office who have in place their own Privacy Policy.

In addition, we use Google Analytics to aggregate information anonymously to provide statistics to evaluate our work and to feedback to our funders/ supporters about our performance.

We will retain the data you have provided to us securely and responsibly for as long as we are legally required to.

If you have subscribed to our mailing list, you can unsubscribe at any time by following the link at the bottom of every email. This will automatically remove you from the email database.

You can ask for your postal address to be removed by emailing [email protected] and we will delete it within 3 working days, and let you know it has been removed.

Your data may also be available to our website provider to enable us and them to deliver their service to us, carry out analysis and research on demographics, interests and behavior of our users and supporters to help us gain a better understanding of them to enable us to improve our services. This may include connecting data we receive from you on the website to data available from other sources. Your personally identifiable data will only be used where it is necessary for the analysis required, and where your interests for privacy are not deemed to outweigh their legitimate interests in developing new services for us. In the case of this activity the following will apply:

  1. Your data will be made available to our website provider
  2. The data that may be available to them include any of the data we collect as described in this privacy policy.
  3. Our website provider will not transfer your data to any other third party, or transfer your data outside of the EEA.
  4. They will store your data for a maximum of 7 years.
  5. This processing does not affect your rights as detailed in this privacy policy.