About the Festival Plan your visit Accessibility Queen’s Hall Arts Centre provides disabled access to all public areas of the building with ramps, automatic doors, disabled toilet facilities and lifts. Hearing loop facilities are available throughout the the auditorium and balcony. Please contact the Box Office for more details, and to order your audio receiver in advance. Guide dogs are welcome in all areas of the building. We welcome visitors with disabilities and aim to ensure that your visit is safe and enjoyable. If you require help, please contact us in advance on 01434 652477.